(#1) Old
Manson2k Offline
Member
 
Posts: 2
Join Date: May 2007
Cool Solving the Error-39/Can't Add to iTunes Error - 05-26-2007, 11:02 AM

Been a lurker here for awhile, first time poster.

I have had major problems converting HD .mkv files to ATV format. It would go through the entire process and create the file, but then it couldn't add the file to iTunes, and if I tried to open the movie in Quicktime, I would get the dreaded "Error -39 I/O Error" notification so I couldn't even see if the file was valid. After many searches here and on Google, I ran across a page last night that said the person was having the same error, and they were also using Vista32 (same as me.) He traced it to an issue with ReadyBoost (the caching feature in Vista that allows you to use a USB thumbdrive for faster system caching.)

So, I removed the USB drive that I was using for ReadyBoost, and the problem is solved. I can now play movies that I couldn't play before, they add to iTunes with no problem, and play flawlessly (and beautifully) on my ATV. Once synced to the ATV, I can add the thumbdrive back to the computer and run normally. I simply have to take it out when encoding, adding and syncing.

The problem (most likely) has to do with Quicktime/iTunes wanting to load the movie onto the ReadyBoost cache (and the file sizes are all larger than the cache itself, hence the error.)

Anyway, I wanted to pass this along for any of those out there lurking with this problem. It has greatly enhanced my appreciation for Videora and for the ATV.
   
  (#2) Old
netnit Offline
Member
 
Posts: 1
Join Date: Oct 2008
Default mm - 10-18-2008, 08:22 AM

i didn't really understod what am i actually supoosed to do..
can you tell me what to do step by step?
   
  (#3) Old
Midiman Offline
Senior Member
 
Posts: 2,649
Join Date: Mar 2007
Default 10-18-2008, 12:07 PM

1) Remove
2) Your
3) Usb
4) Flash Drive
   
 


Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off